Effective Date: January 1st 2025
Welcome to Once Every Month! These Terms and Conditions govern your use of our cleaning services and website. By booking a service, you agree to abide by these terms.
- Services Provided
Once Every Month offers residential cleaning services in Nassau County, NY. We provide our own cleaning supplies, and our cleaners are independent contractors assigned per job.
- Booking and Payment
• All bookings must be scheduled in advance through our website or by contacting us directly.
• Payment is due at the time of booking unless otherwise agreed. We accept [list payment methods].
• Cancellations or rescheduling must be made at least 24 hours before the scheduled cleaning to avoid a cancellation fee of [insert amount]. - Satisfaction Guarantee
If you are not satisfied with our cleaning, you must notify us within 24 hours. We will arrange a re-cleaning if deemed necessary.
- Liability and Damages
• While we take every precaution, we are not responsible for pre-existing damages or wear and tear.
• Clients must secure valuables before our cleaners arrive.
• Any claims of damage must be reported within 24 hours after the cleaning. - Independent Contractors
Our cleaners are independent contractors, not employees. We ensure they are properly vetted, but we are not liable for their individual actions beyond the scope of our services.
- Health and Safety
• We reserve the right to refuse service if a home is deemed hazardous (e.g., excessive clutter, biohazards).
• Our cleaners do not handle mold removal, pest infestations, or hazardous waste. - Changes to Terms
We may update these terms at any time. Your continued use of our services constitutes acceptance of any changes.
If you have questions, contact us at Support@OnceEveryMonth.com
